Refund policy
At Lucente, customer satisfaction is important to us.
Returns & Exchanges
- Returns or exchanges can be requested within 7 days of delivery.
- Products must be unused, unworn, and returned in their original packaging.
Non-Returnable Items
- Used or damaged products.
- Products without original packaging or accessories.
- Sale or clearance items (if applicable).
Refund Process
- No Refund, Only Exhange
Damaged or Incorrect Orders
If you receive the wrong or damaged item, contact us within 48 hours with product photos and order details.
Return Contact
Email: Lucenteclothing@gmail.com
Phone / WhatsApp: 9989139615